{"id":3477,"date":"2025-04-20T20:57:40","date_gmt":"2025-04-20T20:57:40","guid":{"rendered":"https:\/\/zu-citygames.com\/terms-and-conditions\/"},"modified":"2025-08-11T09:20:49","modified_gmt":"2025-08-11T09:20:49","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/zu-citygames.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3477\" class=\"elementor elementor-3477 elementor-2146\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75a76e5 e-flex e-con-boxed e-con e-parent\" data-id=\"75a76e5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c9dfbe elementor-widget elementor-widget-heading\" data-id=\"7c9dfbe\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms of Use for Zu-CityGames Website and Mobile Application<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7ff88ce e-flex e-con-boxed e-con e-parent\" data-id=\"7ff88ce\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49f55f3 elementor-widget elementor-widget-heading\" data-id=\"49f55f3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. General Provisions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3befedd e-flex e-con-boxed e-con e-parent\" data-id=\"3befedd\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c19f9ec elementor-widget elementor-widget-text-editor\" data-id=\"c19f9ec\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li data-start=\"661\" data-end=\"882\">These Terms and Conditions define the rules for using the Zu-CityGames.com website and the Zu-CityGames mobile application, as well as the conditions for purchasing and using digital services (city games).<\/li><li data-start=\"661\" data-end=\"882\">The seller and administrator of the service is: <strong>Marcin Cho\u0142odowski<\/strong>, conducting business registered in CEIDG, with headquarters at  <strong>ul. Augustyna Szamarzewskiego 21 lok. 2, 61-514 Pozna\u0144  <\/strong>, Tax ID (NIP): 7671640925, REGON: 385454553, e-mail: <strong><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"884\" data-end=\"905\">info@zu-citygames.com<\/a><\/strong>.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1cf2377 e-flex e-con-boxed e-con e-parent\" data-id=\"1cf2377\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a4c06e elementor-widget elementor-widget-heading\" data-id=\"0a4c06e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Definitions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-11cf2a6 e-flex e-con-boxed e-con e-parent\" data-id=\"11cf2a6\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41a8e0d elementor-widget elementor-widget-text-editor\" data-id=\"41a8e0d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"1195\" data-end=\"1263\"><p data-start=\"1197\" data-end=\"1263\"><strong data-start=\"967\" data-end=\"980\">Consumer<\/strong> \u2013 a natural person making a purchase not directly related to their business or professional activity.<\/p><\/li><li data-start=\"1195\" data-end=\"1263\"><p data-start=\"1197\" data-end=\"1263\"><strong data-start=\"1092\" data-end=\"1102\">Customer<\/strong> \u2013 any natural person or company making a purchase through the Zu-CityGames.com website.<\/p><\/li><li data-start=\"1347\" data-end=\"1422\"><p data-start=\"1349\" data-end=\"1422\"><strong data-start=\"1188\" data-end=\"1202\">Seller<\/strong> \u2013 the owner of Zu-CityGames service.<\/p><\/li><li data-start=\"1423\" data-end=\"1493\"><p data-start=\"1425\" data-end=\"1493\"><strong data-start=\"1241\" data-end=\"1269\">Product \/ Digital Service<\/strong> \u2013 access code for a city game available in the Zu-CityGames application.<\/p><\/li><li data-start=\"1423\" data-end=\"1493\"><p data-start=\"1425\" data-end=\"1493\"><strong data-start=\"1340\" data-end=\"1354\">Order<\/strong> \u2013 Customer&#8217;s declaration of intent to enter into a Product sales agreement.<\/p><\/li><li data-start=\"1423\" data-end=\"1493\"><p data-start=\"1425\" data-end=\"1493\"><strong data-start=\"1436\" data-end=\"1466\">Distance Contract<\/strong> \u2013 an agreement concluded via the Internet, without the simultaneous physical presence of the parties.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc2da26 elementor-widget elementor-widget-heading\" data-id=\"dc2da26\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Contact<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fc8dbd2 e-flex e-con-boxed e-con e-parent\" data-id=\"fc8dbd2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2650420 elementor-widget elementor-widget-text-editor\" data-id=\"2650420\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li data-start=\"3606\" data-end=\"3706\">Contact with the Seller is possible at: <strong data-start=\"1614\" data-end=\"1639\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1616\" data-end=\"1637\">info@zu-citygames.com. <\/a><\/strong>We usually respond within 24 hours on business days.<\/li><li data-start=\"3606\" data-end=\"3706\">Before making a purchase, the Customer may contact the Seller for additional information.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9bd2718 e-flex e-con-boxed e-con e-parent\" data-id=\"9bd2718\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-80e2514 elementor-widget elementor-widget-heading\" data-id=\"80e2514\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Technical Requirements<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ecb4683 e-flex e-con-boxed e-con e-parent\" data-id=\"ecb4683\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db41a11 elementor-widget elementor-widget-text-editor\" data-id=\"db41a11\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li data-start=\"1733\" data-end=\"1768\">To use the services, the following are required:<\/li><\/ol><ul data-start=\"1769\" data-end=\"1977\"><li class=\"\" data-start=\"1769\" data-end=\"1833\"><p class=\"\" data-start=\"1771\" data-end=\"1833\">a device with Internet access and a web browser,<\/p><\/li><li class=\"\" data-start=\"1834\" data-end=\"1884\"><p class=\"\" data-start=\"1836\" data-end=\"1884\">current Android or iOS system (for the application),<\/p><\/li><li class=\"\" data-start=\"1885\" data-end=\"1908\"><p class=\"\" data-start=\"1887\" data-end=\"1908\">active email address,<\/p><\/li><li class=\"\" data-start=\"1909\" data-end=\"1977\"><p class=\"\" data-start=\"1911\" data-end=\"1977\">enabled cookies and GPS location services (for the application).<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81355ef elementor-widget elementor-widget-heading\" data-id=\"81355ef\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Orders and Payments<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e899f15 elementor-widget elementor-widget-text-editor\" data-id=\"e899f15\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li data-start=\"2019\" data-end=\"2090\">Orders are placed through the form on Zu-CityGames.com.<\/li><li data-start=\"2019\" data-end=\"2090\">Payments are processed by <strong data-start=\"2123\" data-end=\"2151\">Przelewy24 (PayPro S.A.)<\/strong> \u2013 payment by card, BLIK, or bank transfer is possible.<\/li><li data-start=\"2019\" data-end=\"2090\">After payment is confirmed, the access code for the game is automatically sent to the email address within 10 minutes.<\/li><li data-start=\"2019\" data-end=\"2090\">All prices shown on the website are gross prices (including VAT).<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f797b64 elementor-widget elementor-widget-heading\" data-id=\"f797b64\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. Service Delivery<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ed55645 e-flex e-con-boxed e-con e-parent\" data-id=\"ed55645\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65f8103 elementor-widget elementor-widget-text-editor\" data-id=\"65f8103\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li data-start=\"2428\" data-end=\"2522\">The access code enables one-time initiation of the selected city game in the Zu-CityGames application.<\/li><li data-start=\"2428\" data-end=\"2522\">The code is valid for <strong data-start=\"2547\" data-end=\"2562\">12 months<\/strong> from the date of purchase.<\/li><li data-start=\"2428\" data-end=\"2522\">The code can only be used once, on one device.<\/li><li data-start=\"2428\" data-end=\"2522\">We don&#8217;t require account creation or registration in the application.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87b5f76 elementor-widget elementor-widget-heading\" data-id=\"87b5f76\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. Contract Withdrawal<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f3a9c1 elementor-widget elementor-widget-text-editor\" data-id=\"8f3a9c1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li data-start=\"2744\" data-end=\"2906\">Placing an order for a digital game access code indicates explicit consent to begin service provision before the 14-day withdrawal period expires. The Consumer acknowledges that upon code activation, they lose the right to withdraw from the contract, in accordance with Article 38 point 13 of the Consumer Rights Act.  <\/li><li data-start=\"2744\" data-end=\"2906\">If the code hasn&#8217;t been used, the Consumer may withdraw from the contract within <strong data-start=\"2987\" data-end=\"3007\">14 days of purchase<\/strong> by writing to: <strong data-start=\"3026\" data-end=\"3051\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"3028\" data-end=\"3049\">code@zu-citygames.com<\/a><\/strong>.<\/li><li data-start=\"2744\" data-end=\"2906\">Refund will be processed within 14 days of accepting the request, to the account used for payment.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a37d1d5 elementor-widget elementor-widget-heading\" data-id=\"a37d1d5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8. Complaints<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-706aa20 e-flex e-con-boxed e-con e-parent\" data-id=\"706aa20\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-86fd4a6 elementor-widget elementor-widget-text-editor\" data-id=\"86fd4a6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li class=\"\" data-start=\"3185\" data-end=\"3309\"><p class=\"\" data-start=\"3188\" data-end=\"3229\">The Customer has the right to file a complaint if:<\/p><ul data-start=\"3233\" data-end=\"3309\"><li class=\"\" data-start=\"3233\" data-end=\"3250\"><p class=\"\" data-start=\"3235\" data-end=\"3250\">the code doesn&#8217;t work,<\/p><\/li><li class=\"\" data-start=\"3254\" data-end=\"3309\"><p class=\"\" data-start=\"3256\" data-end=\"3309\">there&#8217;s an application problem that prevents gameplay.<\/p><\/li><\/ul><\/li><li class=\"\" data-start=\"3310\" data-end=\"3376\"><p class=\"\" data-start=\"3313\" data-end=\"3376\">Complaints should be sent to: <strong data-start=\"3350\" data-end=\"3375\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"3352\" data-end=\"3373\">info@zu-citygames.com<\/a><\/strong>.<\/p><\/li><li class=\"\" data-start=\"3377\" data-end=\"3451\"><p class=\"\" data-start=\"3380\" data-end=\"3451\">Complaints are processed within <strong data-start=\"3415\" data-end=\"3425\">14 days<\/strong> of receiving the report.<\/p><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5506fee elementor-widget elementor-widget-heading\" data-id=\"5506fee\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">9. Application Usage Rules<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-21248ae e-flex e-con-boxed e-con e-parent\" data-id=\"21248ae\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-540ec75 elementor-widget elementor-widget-text-editor\" data-id=\"540ec75\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol data-start=\"431\" data-end=\"1303\"><li class=\"\" data-start=\"431\" data-end=\"546\"><p class=\"\" data-start=\"434\" data-end=\"546\">The <strong data-start=\"444\" data-end=\"460\">Zu-CityGames<\/strong> application works only on mobile devices with Internet access and GPS location.<\/p><\/li><li class=\"\" data-start=\"547\" data-end=\"688\"><p class=\"\" data-start=\"550\" data-end=\"688\">The city game takes place in public spaces \u2013 participants are required to maintain safety rules and respect for the surroundings.<\/p><\/li><li class=\"\" data-start=\"689\" data-end=\"833\"><p class=\"\" data-start=\"692\" data-end=\"833\">The game is based solely on permanent city elements (e.g., buildings, plaques, monuments) \u2013 <strong data-start=\"787\" data-end=\"832\">it doesn&#8217;t include any physical props<\/strong>.<\/p><\/li><li class=\"\" data-start=\"834\" data-end=\"963\"><p class=\"\" data-start=\"837\" data-end=\"963\">The application doesn&#8217;t store personal data \u2013 all gameplay data is processed locally on the player&#8217;s device.<\/p><\/li><li class=\"\" data-start=\"964\" data-end=\"1116\"><p class=\"\" data-start=\"967\" data-end=\"1116\">The Organizer reserves the right to temporarily disable selected games for organizational reasons (e.g., renovation work, access point closure).<\/p><\/li><li class=\"\" data-start=\"1186\" data-end=\"1303\"><p class=\"\" data-start=\"1189\" data-end=\"1303\">Unfavorable weather, lack of signal, or poor GPS quality <strong data-start=\"1252\" data-end=\"1287\">do not constitute grounds for refund<\/strong> or complaint.<\/p><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-395f6f4 e-flex e-con-boxed e-con e-parent\" data-id=\"395f6f4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc51bf4 elementor-widget elementor-widget-heading\" data-id=\"cc51bf4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">10. Copyright<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-14ec2a9 e-flex e-con-boxed e-con e-parent\" data-id=\"14ec2a9\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d63de79 elementor-widget elementor-widget-text-editor\" data-id=\"d63de79\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li class=\"\" data-start=\"800\" data-end=\"1067\"><p class=\"\" data-start=\"803\" data-end=\"1067\">All content available in the <strong data-start=\"841\" data-end=\"857\">Zu-CityGames<\/strong> application and on the <strong data-start=\"887\" data-end=\"907\">Zu-CityGames.com<\/strong> website, including: scenarios, game descriptions, puzzles, texts, photos, graphic elements, and technical solutions, are protected under copyright law.<\/p><\/li><li class=\"\" data-start=\"1068\" data-end=\"1268\"><p class=\"\" data-start=\"1071\" data-end=\"1268\">Copying, sharing, duplicating, translating, publishing, or using the above materials in any form without prior written consent from the service owner is prohibited.<\/p><\/li><li class=\"\" data-start=\"1269\" data-end=\"1456\"><p class=\"\" data-start=\"1272\" data-end=\"1456\">Copyright infringement may result in civil and criminal liability under applicable law (particularly the Copyright and Related Rights Act).<\/p><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c22e62e e-flex e-con-boxed e-con e-parent\" data-id=\"c22e62e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26fd393 elementor-widget elementor-widget-heading\" data-id=\"26fd393\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">11. Out-of-Court Dispute Resolution<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-850f771 e-flex e-con-boxed e-con e-parent\" data-id=\"850f771\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41b6f1d elementor-widget elementor-widget-text-editor\" data-id=\"41b6f1d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li class=\"\" data-start=\"4096\" data-end=\"4310\"><p class=\"\" data-start=\"4099\" data-end=\"4183\">Consumers can use out-of-court dispute resolution methods, including: <\/p><ul data-start=\"4187\" data-end=\"4310\"><li class=\"\" data-start=\"4187\" data-end=\"4228\"><p class=\"\" data-start=\"4189\" data-end=\"4228\">mediation with the provincial Trade Inspection inspector,<\/p><\/li><li class=\"\" data-start=\"4232\" data-end=\"4266\"><p class=\"\" data-start=\"4234\" data-end=\"4266\">permanent consumer arbitration court,<\/p><\/li><li class=\"\" data-start=\"4270\" data-end=\"4310\"><p class=\"\" data-start=\"4272\" data-end=\"4310\">free consumer ombudsman assistance.<\/p><\/li><\/ul><\/li><li class=\"\" data-start=\"4311\" data-end=\"4392\"><p class=\"\" data-start=\"4314\" data-end=\"4392\">Details are available at: <a class=\"\" href=\"https:\/\/uokik.gov.pl\" target=\"_new\" rel=\"noopener\" data-start=\"4348\" data-end=\"4392\">https:\/\/uokik.gov.pl<\/a><\/p><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ca993ed e-flex e-con-boxed e-con e-parent\" data-id=\"ca993ed\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d38e3d4 elementor-widget elementor-widget-heading\" data-id=\"d38e3d4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">12. Personal Data Protection<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-176df16 e-flex e-con-boxed e-con e-parent\" data-id=\"176df16\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ea6a55 elementor-widget elementor-widget-text-editor\" data-id=\"6ea6a55\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li data-start=\"4437\" data-end=\"4529\">The Seller is the data controller. Data is processed in accordance with the Privacy Policy. <\/li><li data-start=\"4437\" data-end=\"4529\">Data provided during purchase (name, surname, email address, and residential or business address) is used solely for order fulfillment and VAT invoice issuance. Address data is required for tax purposes. <\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0933b90 e-flex e-con-boxed e-con e-parent\" data-id=\"0933b90\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54fdb58 elementor-widget elementor-widget-heading\" data-id=\"54fdb58\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">13. Terms Changes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a0bc636 e-flex e-con-boxed e-con e-parent\" data-id=\"a0bc636\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e28c4a elementor-widget elementor-widget-text-editor\" data-id=\"1e28c4a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li class=\"\" data-start=\"4663\" data-end=\"4788\"><p class=\"\" data-start=\"4666\" data-end=\"4788\">The Seller reserves the right to make changes to the terms for important reasons (e.g., changes in law, payment methods).<\/p><\/li><li class=\"\" data-start=\"4789\" data-end=\"4874\"><p class=\"\" data-start=\"4792\" data-end=\"4874\">Users will be notified of any changes at least 7 days in advance.<\/p><\/li><li class=\"\" data-start=\"4875\" data-end=\"4954\"><p class=\"\" data-start=\"4878\" data-end=\"4954\">The new terms do not affect orders placed before they take effect.<\/p><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1cf05ed e-flex e-con-boxed e-con e-parent\" data-id=\"1cf05ed\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-04aeb01 elementor-widget elementor-widget-heading\" data-id=\"04aeb01\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">14. Final Provisions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cc02528 e-flex e-con-boxed e-con e-parent\" data-id=\"cc02528\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-224d878 elementor-widget elementor-widget-text-editor\" data-id=\"224d878\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li data-start=\"4996\" data-end=\"5060\">These Terms are effective from the date of publication on the website.<\/li><li data-start=\"5064\" data-end=\"5142\">In matters not regulated herein, Polish law applies, including:<br>&#8211; Civil Code,<br>&#8211; Act on Providing Services by Electronic Means,<br>&#8211; Consumer Rights Act,<br>&#8211; Personal Data Protection Act.<\/li><li data-start=\"5256\" data-end=\"5291\">Contracts are concluded in Polish. The order content and terms are stored in the Seller&#8217;s IT system for the period required by law. <\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms of Use for Zu-CityGames Website and Mobile Application 1. General Provisions These Terms and Conditions define the rules for using the Zu-CityGames.com website and&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3477","page","type-page","status-publish","hentry"],"acf":[],"rankMath":{"parentDomain":"zu-citygames.com","noFollowDomains":[],"noFollowExcludeDomains":[],"noFollowExternalLinks":false,"featuredImageNotice":"The featured image should be at least 200 by 200 pixels to be picked up by Facebook and other social media sites.","pluginReviewed":false,"postSettings":{"linkSuggestions":true,"useFocusKeyword":false},"frontEndScore":false,"postName":"terms-and-conditions","permalinkFormat":"https:\/\/zu-citygames.com\/en\/%pagename%\/","showLockModifiedDate":true,"assessor":{"focusKeywordLink":"https:\/\/zu-citygames.com\/wp-admin\/edit.php?focus_keyword=%focus_keyword%&post_type=%post_type%","hasTOCPlugin":true,"primaryTaxonomy":false,"serpData":{"title":"","description":"","focusKeywords":"","pillarContent":false,"canonicalUrl":"","breadcrumbTitle":"","advancedRobots":[],"facebookTitle":"","facebookDescription":"","facebookImage":"","facebookImageID":"","facebookHasOverlay":false,"facebookImageOverlay":"","facebookAuthor":"","twitterCardType":"","twitterUseFacebook":true,"twitterTitle":"","twitterDescription":"","twitterImage":"","twitterImageID":"","twitterHasOverlay":false,"twitterImageOverlay":"","twitterPlayerUrl":"","twitterPlayerSize":"","twitterPlayerStream":"","twitterPlayerStreamCtype":"","twitterAppDescription":"","twitterAppIphoneName":"","twitterAppIphoneID":"","twitterAppIphoneUrl":"","twitterAppIpadName":"","twitterAppIpadID":"","twitterAppIpadUrl":"","twitterAppGoogleplayName":"","twitterAppGoogleplayID":"","twitterAppGoogleplayUrl":"","twitterAppCountry":"","robots":{"index":true},"twitterAuthor":"username","primaryTerm":0,"authorName":"newadmin","titleTemplate":"%title% %sep% %sitename%","descriptionTemplate":"%excerpt%","showScoreFrontend":true,"lockModifiedDate":false},"powerWords":["a cut above","absolute","absolutely","absolutely lowest","absurd","abuse","accurate","accuse","achieve","actionable","adaptable","adequate","admit","adorable","advantage","advice","affordable","aggravate","aggressive","agitated","agonizing","agony","alarmed","alarming","alienated","aligned","alive","all-inclusive","alluring","always","amazing","amp","animated","annihilate","announcing","anonymous","antagonistic","anxious","apocalypse","appalled","approved","approving","argumentative","armageddon","arrogant","ass kicking","assault","assured","astonishing","astounded","astounding","at ease","atrocious","attack","attractive","audacity","authentic","authoritative","authority","avoid","aware","awe-inspiring","awesome","awkward","backbone","backdoor","backed","backlash","backstabbing","badass","balanced","banned","bargain","barrage","basic","battle","beaming","beat 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