Privacy Policy
1. Data Controller
We hereby inform you, in accordance with Article 13(1) and (2) of GDPR, about the principles of processing your personal data and your rights.
The controller of your personal data is Marcin Chołodowski (Zu-CityGames.com), located at ul. Augustyna Szamarzewskiego 21 lok. 2, 60-514 Poznań, NIP: 7671640925, REGON: 385454553.
If you have any questions regarding the processing of personal data, you can contact us at: info@zu-citygames.com.
2. What data do we collect?
While using our website, we may collect the following data:
Data provided by the user:
First and last name,
Email address,
Residential address (city, postal code, optionally street and number) – required for tax purposes and invoice issuance,
Phone number (if provided),
Order information (e.g., purchased products, access codes).
Technical data:
IP address,
Device and browser information (e.g., type, version),
Cookies (details in the Cookies section).
Location data:
If the application requires location for gameplay, it may request permission to access it.
Data automatically collected by the mobile application:
The Zu-CityGames application may automatically collect technical information such as device type, operating system version, screen resolution, or diagnostic data (e.g., application error information), solely to improve application performance and reliability. This data does not allow identification of a specific user and is not transmitted to external servers.
Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children. If we determine that we have inadvertently collected data from a minor, this data will be immediately deleted. If you are a parent or legal guardian and believe your child has provided us with personal data, please contact us at: zucitygames@gmail.com.
Providing personal data is voluntary, however, without it, we cannot process your order and deliver the game access code.
3. Purposes of Data Processing
Your data is processed for the following purposes:
Order fulfillment and providing purchased content (e.g., game access codes), including issuing invoices and meeting tax obligations.
Maintaining contact regarding orders, technical support, or inquiries.
Informing about news and promotions (after consent for marketing communication).
Technical and statistical analysis to improve website and application functionality.
Meeting legal requirements (e.g., storing accounting documentation).
4. Legal Basis for Data Processing
We process your data based on: Consent – if you have consented to data processing for specific purposes (e.g., newsletter). Contract performance – when data processing is necessary to fulfill an order. Legal obligation – e.g., for storing accounting documents. Legitimate interest – e.g., statistical analysis or protection against abuse.
5. Who do we share data with?
Your data may be shared with: Entities cooperating with us to fulfill orders (e.g., payment operators, application providers). Entities managing our IT and hosting systems. Government authorities when required by law. We never sell your personal data.
Your data may be transferred to entities supporting online payment processing, such as Przelewy24 (PayPro S.A., ul. Pastelowa 8, 60-198 Poznań), in accordance with applicable regulations and data processing agreements.
6. Data Retention Period
We store your personal data only for the period necessary to fulfill the purposes of processing:
Order-related data – for the period required by tax regulations (e.g., 5 years).
Address data provided for order fulfillment and invoice issuance is stored for the period required by tax regulations – at least 5 years from the end of the year in which the invoice was issued.
Technical and analytical data – up to 2 years from last site use. Marketing data – until consent withdrawal.
7. Your Rights
You have the right to:
Access your data and receive a copy.
Rectify incorrect or incomplete data.
Delete data (“right to be forgotten”), as long as it doesn’t conflict with our legal obligations.
Restrict data processing.
Data portability to another entity.
Object to data processing based on legitimate interest.
Withdraw consent at any time if processing is based on consent.
To exercise these rights, contact us at: zucitygames@gmail.com.
If you believe we are processing your data illegally, you have the right to file a complaint with the President of the Personal Data Protection Office (PUODO) (ul. Stawki 2, 00-193 Warsaw).
8. Cookies
Our website uses cookies to ensure proper functioning, traffic analysis, and content customization. During your first visit to the site, a consent banner is displayed where you can decide which cookies you consent to. Cookie preferences can be managed at any time by clicking the appropriate button on the site (Complianz Cookie Consent).
More information about the cookies we use can be found in our [Cookies Policy].
9. Changes to the Privacy Policy
We reserve the right to change this Privacy Policy for important legal or organizational reasons. We will inform you about any significant changes through the website. We recommend regularly checking the Privacy Policy for updates.
10. Zu-CityGames Mobile Application
The Zu-CityGames mobile application processes location data solely to enable users to play city games. Location data is only used to verify if the user is in a specific location on the map.
We do not create user accounts and do not collect any personal data in the application. Data is not transmitted to external servers – it is processed locally on the user’s device.
Data Deletion
Users can delete all application data at any time by:
Uninstalling the application from their device;
Clearing application data in system settings.
We do not store any data longer than the duration of the user session. It is not shared with third parties unless required by law.
For questions about the mobile application, please contact:
info@zu-citygames.com
11. Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us:
info@zu-citygames.com
